We currently ship to:
Germany, Austria, Belgium, Denmark, Finland, France, Italy, Luxembourg, Netherlands, Poland, Sweden
Please contact us if you live outside of these countries for a delivery quote.
SHIPPING - GERMANY
- Shipping of samples is free of charge.
- Up to 20 kg - €1.75 per kg (minimum price €6.99)*
- Orders over 20kg - Shipping costs will be calculated at checkout based on weight/product and delivery postcode.*
- Orders for large format tiles under 20 kg may incur additional charges.
SHIPPING OUTSIDE GERMANY
- All orders containing samples may be charged a shipping fee.
- Delivery of samples – upto 7.5kg FREE
- Delivery of samples – over 7.5kg €9.99
- Full orders up to 20 kg - €2.00 per kg (minimum price €19.99)*
- Orders over 20kg - Shipping costs will be calculated at checkout based on weight/product and postcode.*
- Orders for large format tiles under 20 kg may incur additional charges.
SHORT TERMS*
Only one sample can be sent free of charge per product and customer.
When ordering other products with samples, additional shipping costs may apply.
Only 1 x sample per product per customer and or household is allowed for free delivery.
Placing multiple sample orders using different names and/or addresses i.e to friends/neighbours is also not allowed for free delivery, any such orders will be cancelled and refunded.
Drivers are NOT insured to go into any property or take items off a pallet. Under NO circumstances will they be covered to go into communal areas where delivering to a flat, upstairs or into lifts.
It is the customers responsibility to arrange for products to be taken into a property once the driver has taken the pallet as close to the entrance as he/she deems possible.